How to Fix support /restore Error Without Losing Data – Simple Guide

 

🔹 Solution 1: Force Restart iPhone (Quick Fix)

📌 Try this first, as it may solve the issue quickly without needing a computer.

🔹 Force Restart Steps for Different iPhone Models

📱 iPhone Model	🔄 How to Force Restart
iPhone 8, X, 11, 12, 13, 14, 15	Quickly press 🔼 Volume Up, then 🔽 Volume Down, then press and hold ⚡ Power (Side) Button until the 🍏 Apple logo appears.
iPhone 7 / 7 Plus	Press and hold ⚡ Power Button + 🔽 Volume Down Button at the same time until the 🍏 Apple logo appears.
iPhone 6s and older	Press and hold ⚡ Power Button + 🏠 Home Button together until the 🍏 Apple logo appears.

✅ If your iPhone turns on normally, the problem is solved!
❌ If the same restore screen appears again, move to the next solution.

---

🔹 Solution 2: Update iPhone Without Losing Data (Using a Computer)

📌 If force restart didn’t work, we’ll try updating the iPhone system using a computer without deleting your data.

🖥️ What You Need:

✅ A computer (Windows or Mac)
✅ Original Lightning to USB cable
✅ iTunes (on Windows or macOS Mojave and older) or Finder (on macOS Catalina and newer)

📝 Step-by-Step Instructions:

1️⃣ Connect your iPhone to the computer using the cable.
2️⃣ Open iTunes (if you’re using Windows or an older Mac) or Finder (if you’re using a modern Mac).
3️⃣ Put your iPhone into Recovery Mode:

• 📱 iPhone 8 and later:
  1. Press and quickly release 🔼 Volume Up, then 🔽 Volume Down.
  2. Press and hold ⚡ Power Button until you see the Recovery Mode screen (Connect to iTunes/Finder).
• 📱 iPhone 7 / 7 Plus:
  1. Press and hold ⚡ Power Button + 🔽 Volume Down until you see the Recovery Mode screen.
• 📱 iPhone 6s and older:
  1. Press and hold ⚡ Power Button + 🏠 Home Button until you see the Recovery Mode screen.

4️⃣ On your computer, you’ll see a message saying "There is a problem with the iPhone that requires it to be updated or restored."

• Click "Update" (not "Restore") to keep your files safe.
  5️⃣ Wait for the update to complete. Do not disconnect your iPhone during this process!

✅ If the update is successful, your iPhone will work normally again!
❌ If the update fails, move to the final solution (factory reset).

---

🔹 Solution 3: Restore iPhone (Erase Everything & Reset to Factory Settings)

⚠️ Warning: This method erases all your data, so use it only if the previous methods didn’t work.

📝 Steps to Restore iPhone:

1️⃣ Repeat Steps 1-3 above to enter Recovery Mode again.
2️⃣ When the message appears on your computer, choose "Restore" instead of "Update."
3️⃣ Wait while iTunes or Finder downloads the latest iOS and resets your device.
4️⃣ After the process is complete, your iPhone will start as a new device. You can then restore your data from a backup if you have one.

✅ Now, your iPhone should work normally again!

---

🛠️ If the Problem Still Isn’t Fixed?

🔹 Try using third-party repair tools like:
✅ ReiBoot (Tenorshare)
✅ iMyFone Fixppo
✅ Dr.Fone Repair
These tools can fix system errors without deleting your data.